Returns & Exchanges
At Tobios Kits, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your new kit doesn't fit perfectly or meet your expectations, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all Tobios Kits tags attached to ensure the product remains protected during transit.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.